Customer Service Agents are essential for the delivery of excellent customer service at the theatre. Successful applicants will be expected to demonstrate the highest possible standards of service to audiences and customers throughout their visit to the theatre and are expected to uphold and strengthen the reputation of the theatre.
The job will include – but not be limited to – café and bar service; kiosk service; welcoming and seating guests attending performances and events; promoting the sale of performance and merchandise; assisting with the set-up, delivery and breakdown of service and events; cleaning and preparation of food service areas.
This is a casual role with hours being offered on an ad-hoc basis to meet the needs of the theatre. We aim to give one weeks’ advance notice of hours available, however are unable to guarantee hours beyond each week worked. Shifts will take place across 7 days and will include evenings and weekends.