All the information here is correct but may change over the coming weeks as the UK as we receive more guidance.
So, if your visit is not for a while please do check back nearer the time to ensure you have the most up to date information.
Details and changes will also be emailed to you before the show.
Up to six people from single or mixed households are welcome to sit together. The seating in the theatre has been arranged to ensure social distancing.
Tickets are available to purchase on our website, by calling our box office on 028 9038 1081or by visiting the box office from 19th July 2021 (to be confirmed in line with guidelines.)
We will not be issuing physical tickets. An e-ticket will be emailed to you prior to the performance. You will need to show this to our front of house team on arrival on a digital device, or as a physical print-out. If you’ve not received your e-ticket 24 hours before the performance, please make a note of your order number and bring a digital/printed copy of your Order Confirmation email along with you.
We’ve updated our Terms and Conditions to give you greater flexibility to change your booking if you or a member of your bubble are displaying Covid-19 symptoms and must self-isolate.
If you develop Covid-19 symptoms simply get in touch with us before 11am on the day of the show (email email@example.com or call 028 9038 1081) and we will exchange your ticket for another performance, or a credit for the purchase price of your tickets.
Please remember your face covering. It must be worn at all times within all areas of our building. If you are exempt from wearing a face covering please let our front of house team know as soon as you arrive.
Where possible, please do not bring extra bags and coats into the theatre, to reduce clutter at your seats.
We have increased the circulation of fresh air throughout the building so it might be cooler than you are used to. You may want to bring an extra layer, just in case.
Enhanced hygiene procedures are in place which include thorough cleans between performances and deep cleanse fogging of all areas on a regular basis.
When you arrive, we’ll ask you and all the members of your party to check in using our sign-in app with a QR code. Copies of this QR code will be available through our Front of House areas and paper forms will be made available for those unable to use the app.
Using our new touch-less ticketing scanners, we’ll ask you to show us your e-ticket or confirmation email, either as a print-out or on your phone.
Hand sanitising stations are positioned throughout the public spaces for audience members to use and we ask that you do so frequently.
Please follow directional signage and adhere to social distancing when using our front of house spaces.
Our Café Bar will be open from 19th July, please take a seat and use our table ordering service. More information on this is available in the theatre.
Please keep your masks on for the duration of the performance.