Putting you first
We are maintaining some extensive safety measures so that we all adhere to UK-wide COVID-19 industry standards, based on Government and public health guidance:
Book online and receive e-tickets
We encourage you to wear a face mask throughout the venue for over 12s
Enhanced cleaning and sanitiser stations
We look forward to welcoming you to the Lyric Theatre.
In line with official guidance, we are now operating at full capacity, and we will no longer be asking for Covid Status checks on entrance
If you have any concerns at all, please contact our team on 02890 381081 to talk about your visit.
Tickets
Tickets are available to purchase on our website, by calling our Box Office on 028 9038 1081 or by visiting the Box Office.
We will not be issuing physical tickets. An e-ticket will be emailed to you prior to the performance. You will need to show this to our Front of House team on arrival on a digital device, or as a physical print-out. If you haven't received your e-ticket 24 hours before the performance, please make a note of your order number and bring a digital/printed copy of your Order Confirmation email along with you.
Booking with confidence
We’ve updated our Terms and Conditions to give you greater flexibility to change your booking if you or a member of your party are displaying Covid-19 symptoms and must self-isolate.
If you develop Covid-19 symptoms simply get in touch with us before 11am on the day of the show (email boxoffice@lyrictheatre.co.uk or call 028 9038 1081) and we will exchange your ticket for another performance, or a credit for the purchase price of your tickets.
Inside the Lyric
Using our new touch-less ticketing scanners, we’ll ask you to show us your e-ticket or confirmation email, either as a print-out or on your phone.
We would encourage you to wear a face covering at all times, unless you are eating, drinking or exempt. We also encourage the regular use of hand sanitisers which are placed around the building.
Hand sanitising stations are positioned throughout the public spaces for audience members to use and we ask that you do so frequently.
Our Café Bar is now open and you can now order directly at the bar.